Privacy Policy – Rainmaker Costa Rica
Last updated: December 15, 2025
At Rainmaker Costa Rica, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have as a user of our website and services.
1. What personal data do we collect?
When you interact with us, whether as a visitor, individual guest, or company, we may collect the following data:
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Full name
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Email address
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WhatsApp number
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Nationality
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Payment information (processed by third-party providers)
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IP address
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Notes related to your reservation
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Company name (in the case of corporate bookings)
2. How do we collect this data?
We collect personal data through:
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Reservation forms on our website
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Online payment processes for direct clients
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Marketing program forms for partner companies
3. How do we use your information?
We use your data exclusively to:
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Manage and confirm your reservations
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Communicate with you before, during, or after your visit
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Provide support and service to partner companies
4. Do we share your data with third parties?
We do not share your personal data with third parties.
However, payment information is securely processed by certified external providers:
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Tilopay – for card payments
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PayPal – for PayPal account payments
These services comply with international security and data protection standards.
5. Use of cookies and tracking tools
Our website uses cookies and tracking technologies to improve user experience and enhance our marketing efforts:
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Google Analytics
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Metricool
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Facebook Pixel
These tools help us understand visitor behavior, optimize our site, and deliver relevant advertising campaigns. You can adjust your browser settings to reject or delete cookies if you prefer.
6. How to contact us
Although we do not have a direct contact form, you can reach our reservations team through the following channels:
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WhatsApp: +506 2777-3565
7. Data storage
The data collected through our website is stored on secure servers located in California, United States, through our hosting provider: SiteGround.
8. Your rights regarding your data
You have the right to:
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Request access to your personal data
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Correct inaccurate information
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Request deletion of your data from our systems
To exercise any of these rights, please contact us at:
reservations@rainmakercostarica.com
Acceptance of this policy
By using our website and making a reservation, you agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy when necessary, with the last modified date shown at the top of the document.